![]() ![]() Improve their experience with zero wait times to confirm appointments. Make it simple for customers to seek support with 24/7 online self-booking. In addition to booking straight from Zendesk, your business can accept appointments from your website, Facebook, Instagram and more. Enable your support team to engage global customers with just one click. Video links are automatically added to booking confirmations for both clients and service providers. In the advanced panel, you can choose separate beginning and end dates. Resolving technical issues becomes far more convenient when customers can screen share with specialists. īook Zoom or Teleport video appointments from your Zendesk dashboard. Set up automatic email or text reminders so both customers and staff make appointments on time.Ĭlients can even make booking changes online, decreasing missed appointments and allowing specialists to maximize their work hours. When a customer has requested help, the last thing they want is to rejoin the queue. Need more details? Get step-by-step instructions on connecting Zendesk with Setmore > Keep everyone in the loop. Just like that, your accounts are connected. Paste the Company Key in the box provided and hit ‘Install’.Search for ‘Setmore Appointments’ and click ‘Install App’. Log into Zendesk and select Settings > Apps Marketplace.In Setmore, navigate to Apps & Integrations > Zendesk and copy the Company Key provided.Your team has access to each specialist’s real-time availability, so they can quickly confirm booking slots for customers. Connect your Zendesk account with Setmore and let your helpdesk schedule appointments without leaving the Zendesk dashboard. Zendesk is a customer service platform that enables support staff and agents to communicate with clients. Reduce the back-and-forth with a Zendesk scheduling app. ![]()
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